Delivery Problem

Kelly Simonsen's Avatar

Kelly Simonsen

20 May, 2011 12:56 AM

Hi,

I've sent out two newsletter over the past two days. The "Your Campaigns" screen shows both of these as being delivered, but I never received either of them, nor did many of my customers. Is there a technical difficulty? After clicking on the campaign, it shows the appropriate number of ppl that it delivered to.

Please advise. I am very concerned.

Thank you,

Kelly

  1. Support Staff 1 Posted by Juju | Namaste ... on 20 May, 2011 05:56 AM

    Juju | Namaste Support's Avatar

    Hello Kelly,

    Thank you for contacting NamasteLight Support.

    I have checked your most recent mailings and it shows that there are opens, which would indicate the messages were sent properly. Are you still experiencing this problem? It's possible there may have been a slight delivery delay. Also, you may want to verify the messages did not get caught in your Spam/Bulk folders.

    Please let me know if you need further assistance or would like to set up a call to discuss. Also, you can give us a call at 888-353-1095 x 2.

    Namaste,

    Juju

  2. Juju | Namaste Support closed this discussion on 10 Jun, 2011 09:25 AM.

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